1 reviews | Active since Oct 2015
Most amazing claims experience
I have had bad luck in the last 24 months. I have had to claim for household contents because my sisters were held hostage in our home and most of our furniture and house items were ******. A taxi driver bumped my car early this year on the free way.My mother had an accident where the car ended up with the entire front being affected early this month.
Mutual and federal has bee there in each of these events, they have efficient members who are amazing as far as processing the claim. With all the stress that came with the ordeals that I had, it was so amazing not having to run around the insurer. I will stay with Mutual and Federal and will tell everyone who cares to listen how great their service is. Especially with the last claim I had, they were so efficient and kept me informed about each of the claim steps.Some of the people I dealt with are: Ntsikelelo Mxamli, Holly Solomons, Kevin Assam, Palesa Hlope. Thank you Mutual and Federal, you have given me exceptional service.
