not willing to back their products

So last year i bought a Huawei Band 2 watch from sportsmans warehouse and everything was fine until the watch accelerometer stopped working. As i bought the watch from sportmans i took it there for a warranty repair and they sent it off to the agents. The watch was 9 months old at the time. The service agents are Mustek and the report i got back was the following.

Warranty voided due to broken strap

So because a cheap plastic strap easily replaceable off the shelf product is broken there is no warranty on the electronics of the watch. That is the most pathetic excuse i have ever heard.

Watch was not even assessed due to the warranty being voided