CK
Charl K
1 reviews | Active since Mar 2009
09 Jun 2023, 12:47
NO ANSWER, NO RPELY
I've been mailing (***) and phoning Mustek ***) for months now and simply cannot get hold any "inverter specialist". They don't reply to the mail and if I phone, I just get sent back to the switchboard and after a 10 minute call, it drops. I need guidance from a specialist as I believe the electrician installed the wrong fuse between the IVR-2400MPPT inverter and battery.
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Mustek's replyOfficial
09 Jun 2023, 15:08Good day Charl
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about the experience you had.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about the experience you had.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited
Mustek's reply09 Jun 2023, 15:08
Official
Good day Charl
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about the experience you had.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about the experience you had.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited