MUSTEK, Midrand

<p>Today, 31Jan 2017, I took in my Mecer tablet for replacement because of a cracked screen & subsequently not functioning properly. i bought this gadget from them on the 17th Jan 2017 and had hoped that it was still under warranty. To my surprise I was told by a Mr Manny Ferreira (supervisor) that the screen isn't covered by this. I asked why and he gave me a catalogue of unconvincing answers. The receipt issued to me when I bought this tablet made no mention of this nor did the salesperson divulge this to me. The displayed "terms & conditions" board in their shop also doesn't make mention of this and brought this to his attention. He then called his manager who was just a equally hopeless and clueless. BTW, I paid closed to R 1 185,00 for the tablet and for it to be repaired i've been quoted R 918,84. This is like buying the same tablet for almost the same price within a space of exactly 2 weeks. I found this to be an extremely ridiculous and unacceptable customer service from this company. I would advice everybody out there who has plans of buying any products from Mustek never even to look in their direction if they want/intend purchasing celphones, desktops, Tv's or anything of the sort. Especially products such as Mecer, Hauwei, Acer, etc...I'm done & through with them. </p>