MB
Marietjie B

1 reviews | Active since May 2023

05 May 2023, 16:02

Mustek and Platinum Warranty

Very unhappy with Mustek and Plantinum Warranty. Purchased a brand new Mecer laptop because I have to work from home. Two weeks later the laptop didn't go past switching on screen. After a long struggle they sent a replacement laptop. This laptop does not even switch on. This is unacceptable and I want to know who of them will be paying my bills this month and explain to my boss why I can't work.

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Replies (1)
Mustek
Mustek's reply08 May 2023, 16:04
Official
 Good day  Marietjie 

Thank you for taking the time to raise your concerns with us.

We are very sorry to hear about the experience you had. 
One of our agents will be in touch to assist you. 

Kind regards
Mustek Limited