AS
Andre S
1 reviews | Active since Apr 2011
08 Oct 2022, 10:02
Expensive products without support
I bought three Mecer inverters at R20 000 each, O need some firmware updates for them I spoke to the supplier and to Mustek the importer, and get no response. I even e-mailed the Mustek Customer Relations Officer to no avail.
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Mustek's replyOfficial
10 Oct 2022, 08:56Good day Andre
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about your experience.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about your experience.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited
Best regards,
Mustek's reply10 Oct 2022, 08:56
Official
Good day Andre
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about your experience.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited
Thank you for taking the time to raise your concerns with us.
We are very sorry to hear about your experience.
One of our agents will be in touch to assist you.
Kind regards
Mustek Limited
Best regards,