MR
Mark R

1 reviews | Active since Jul 2016

14 Dec 2016, 19:55

Brand new Asus Laptop motherboard and screen to be replaced and repaired

<p>I have purchased a new Asus ROG GL 752VW Laptop on the 17th November from evetech. I took it in yesterday and had to follow up with them today and was told they needed to get a new Led and motherboard and it will take 2-3 weeks to get the parts. I was told they would not replace it. This is defective goods being sold to clients. As in Section 56 Consumer Protection Act (CPA) (Imp**** warranty of quality) it states that the supplier must either replace the goods or refund the customers money. I would like a replacement Unit asap as this is effecting my work. What sort of quality are they selling that it breaks in under a month??</p> <p> </p> <p>Job Number: ********** <br />Unit Barcode: G7N0CV ********** 9C</p>

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Replies (1)
Mustek
Mustek's reply15 Dec 2016, 10:53
Official

Hi Mark,

We would like to confirm your complaint has been amicably resolved.

Kind Regards

Mustek Limited