EF
Ellen F

1 reviews | Active since Mar 2017

28 Jan 2021, 01:57

Disappointed with service for re-gas at Retreat shop

The Retreat division of this car company did not follow correct procedure when it came to diagnosing my aircon issues with my car in November 2020. I was later told by a few people that they should first have done a dye/leak test to see if there were any issues there but all they did was re-gas my aircon and charged me R650 for this "privilege"!

The various other companies and mechanics I spoke to said this was exorbitant and I was left feeling rippped-off.

I will not endorse this company at all. Luckily I found a great company close to where I live that explained everything to me should I have issues in the future. While it was just a re-gas I needed and thus my issue was solved, Musical Cars should have followed the steps other mechanics and air con shops take.

I am disappointed and frustrated. Never again.

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