AJ
Amanda J

1 reviews | Active since Jul 2011

04 Mar 2016, 10:19

Update on previous complaint

I WILL NEVER BUY FROM MUSICA EVER AGAIN!! You should learn from TAKEALOT as to what serious customer service is! They are the best store in S.A. <br> <br> More than a month later and no-one has bothered to contact us! On here and on FB... fulll of apologies and empty promise.<br> <br> MUSICA SUCKS!!! <br> <br> SUPPLIER'S RESPONSE Musica Time and Date 14:57:35 | Mon 1 Feb 16<br> * Hello asvanwyk,<br> At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.<br> <br> Can you please provide us with a cell no. or an alternative contact number that we can reach you on directly?<br> Regards,<br> Musica FB Team<br> <br> <br> ** We will be contacting you in order to investigate and resolve your complaint.We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.<br> Warm Regards<br> The Musica Social Media Team | DS ***| ***| [URL Removed]

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Replies (1)
Musica
Musica's reply04 Mar 2016, 14:22
Official
Hello asvanwyk,

Thank you for your communication

We do apologise for the delay in resolving this issue.

The Area Manager will be in contact with you shortly.

Warm Regards
The Musica Social Media Team | SM
0860 MUSICA (***) | ***| http://www.musica.co.za