Turtle Beach P11 Headset

I just wanted to compliment the management and personnel at Musica Mooirivier Mall in Potchefstroom for their excellent and friendly service. I purchased a Turtle Beach P11 Headset in April 2015, and in December 2015 it started acting up. First the microphone stopped working and a few days later one of the speakers also stopped working. I suspected a damaged wire, and took it back to Musica in January 2016 under warrantee. <br> <br> I was expecting a long drawn out process of sending the headset away for repairs, however they assured me it would not take long. After a few days the staff contacted me to confirm that the warrantee application had been processed and that they would be replacing the headset with a brand new one - which I picked up today! Wow, it's been quite some time since I've had such great service!<br> <br> Thank you Musica! Thank you Turtle Beach!