RUGBY GAME - 2016 - Rugby challenge 3, game FAULTY

<p>Good day,</p> <p> </p> <p>I went to Musica about a month ago and purchased the Rugby Challenge 3 game for R800 from the Musica Store in Westgate.</p> <p> </p> <p>When initially started playing the game it was very slow. I played it anyway, with the next game the game would just freeze and sometimes it would not save my game.</p> <p> </p> <p>I went back to the Musica in Westgate and spoke to the lady that helped me when i purchased the Game. She rememberd me and said that she would have no problem exchanging the game if it had no scratches. I disputed this with her and told her that the game was not working properly since i put it in.</p> <p> </p> <p>I left the store with no assitance. The next morning i called Musica head office and they informed me that they would get back to me within 48 hours, it has been 3 weeks and i am still waiting.</p> <p> </p> <p>the game is bascially unplayble and i have been having issues since i purchased it. With no assistance from Musica, This game was R800! This service is unacceptable from Musica. I purchase Xbox games on a regular basis and expect to buy a game that works. and if it does not work i expect the game to be replaced. Or I expect a refund!</p> <p> </p> <p> </p> <p>I look foward to your response.</p> <p> </p> <p>Regards,</p> <p>Ben Stander</p>