Poor Service -Untrained Staff

I received a Musica cordless headset as a gift. On battling to get it to work properly I went to the Sandton Branch of Musica on Sunday to get somebody to show me how to work the set. <br> <br> Firstly to get somebody to notice me was a problem. Then the assistant who eventually did attend to me did not listen to what I was attempting to tell her. Another person tried to assist but they both admitted that they did not know how to work the headset. They took my number and undertook to get the buyer to call me on Monday to assist.<br> <br> Needless to say the silence of my phone is deafening. Being in an industry that is being taken over by digital media such bad service indicates that they have no desire to survive!! <br> <br> Don't complain about retail being bad - look at yourselves!!