LD
Lebogang D
1 reviews | Active since Mar 2015
11 Jun 2015, 15:12
Poor customer service
I bought an Mp3 player last month(May) for R500.00. On Monday 8/06/2015 returned it cause it's not working like it's expected., The manager told me to check it on Thursday 10/06/2015., When i got to musica the manager told me that the is nothing he can do for me. What happend to customer service
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Musica's replyOfficial
11 Jun 2015, 15:47Hello lebocd,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
0860 CLICKS (***) | ***| http://www.musica.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
0860 CLICKS (***) | ***| http://www.musica.co.za
Musica's reply11 Jun 2015, 15:47
Official
Hello lebocd,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
0860 CLICKS (***) | ***| http://www.musica.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
0860 CLICKS (***) | ***| http://www.musica.co.za