TZ
Treasure Z
1 reviews | Active since Jul 2015
25 Feb 2016, 17:14
Pirated DVD movies in original cover.
I bought DVD movies at Musica Vaal Mall. All the movies were in their original movie covers and sealed. When I played one of the DVD's it played a different movie.<br> <br> I am absolutely disappointed that a store that sells original goods to customers is now cheating us with **** goods which is killing not only the entertainment industry but customer's trust on purchasing from the store.<br> <br> Kindly assist me in reporting this shop as there might be more **** goods sold in original covers. <br> <br> What if I was sitting with my family to watch these movies and it turned out to be ****ographic content?<br> <br> I am utterly disappointed in the service rendered to me.
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Replies (1)Musica's replyOfficial
26 Feb 2016, 09:20Hello TreasureZ,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | SM
0860 musica (***) | ***| http://www.musica.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | SM
0860 musica (***) | ***| http://www.musica.co.za
Musica's reply26 Feb 2016, 09:20
Official
Hello TreasureZ,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | SM
0860 musica (***) | ***| http://www.musica.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | SM
0860 musica (***) | ***| http://www.musica.co.za
