GM
Guy M
1 reviews | Active since Apr 2015
15 Apr 2015, 07:19
No subtitles on Blu-ray
I bought the blu-ray Cloud Atlas from this store on Sunday, had checked online that this blu-ray has subtitles, which it has, but this version in stock did not, so disappointed not to be able to watch and follow a movie with so much complex dialogue. I know that the dvd also does not have subtitles which is why i wanted the blu-ray with its greater storage space and features. Please source from supplier with subtitles for all DVDs and Blu-rays in future.
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Musica's replyOfficial
15 Apr 2015, 13:44Hello DeaFGuyMac,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you shortly regarding the scratched DVDs, in order to resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Tasneem Taliep I Customer Service Consultant
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you shortly regarding the scratched DVDs, in order to resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Tasneem Taliep I Customer Service Consultant
0860 CLICKS (***) | ***| http://www.clicks.co.za
Musica's reply15 Apr 2015, 13:44
Official
Hello DeaFGuyMac,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you shortly regarding the scratched DVDs, in order to resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Tasneem Taliep I Customer Service Consultant
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you shortly regarding the scratched DVDs, in order to resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Tasneem Taliep I Customer Service Consultant
0860 CLICKS (***) | ***| http://www.clicks.co.za