GC
Gustav C
1 reviews | Active since Apr 2016
21 Apr 2016, 07:40
No service on order CD.
I have order a CD called Shaun Jacobs- Love can from Musica Vall Mall Vanderbijlpark the week of 14 March. They said the CD will be there in a weeks time. And they need to order the cd. After writing my name and number in a small book.<br> <br> There were no response from them for 2 weeks. I went back to them and order the cd again. Up till now there were no response. And wrote my name and number for the seconde time.
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Musica's replyOfficial
21 Apr 2016, 09:11Hello gc1985,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to our Operational Management Team, and they will be in contact with you shortly to give you further feedback.
Kind Regards
Musica Social Media Team
?: (***) ?|?? *** | http://www.musica.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to our Operational Management Team, and they will be in contact with you shortly to give you further feedback.
Kind Regards
Musica Social Media Team
?: (***) ?|?? *** | http://www.musica.co.za
Musica's reply21 Apr 2016, 09:11
Official
Hello gc1985,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to our Operational Management Team, and they will be in contact with you shortly to give you further feedback.
Kind Regards
Musica Social Media Team
?: (***) ?|?? *** | http://www.musica.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to our Operational Management Team, and they will be in contact with you shortly to give you further feedback.
Kind Regards
Musica Social Media Team
?: (***) ?|?? *** | http://www.musica.co.za