Musica - faulty products - earphones

A question and a warning. If you buy any faulty products form Musica V&A they cannot help you, it will be your problem. When you buy a product from Musica V&A Waterfront Cape Town, and bring it back a few hours later because it does not work, they tell you they will send it in and 2 weeks later you might get a response. How does that work? You bought it, open it and it does not work, then you have to wait for 2 weeks?? Surly this means the end of retail stores. Would anyone ever buy at Musica if they can get 100% better service from TakeAlot online. I can buy a product online and it will take 3 days, Musica will only try to help me in 2 weeks after I bought an item to support local retail shops. Very disappointing but I guess it is though times, next time online only. Just be aware, if you buy from Musica, and it is broken it is your problem. Victoria Wharf Shopping Center, Victoria & Alfred Waterfront, Cape Town, 8002

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