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THEESAN V
1 reviews | Active since Aug 2011
06 Dec 2015, 14:16
Musica Clueless Staff
Good day,<br> <br> I went to Muscia in Northgate on Saturday. (5.12.15). I chose a skullcandy in ear headphone (all where marked at R59.95. When paying, I went to the cashier who told me that there was a mistake with the pricing, and that the earphones are R159,95 (even though all the earphones where marked at R59,95. I also had a voucher, for R40, but the staff were so clueless on how to process it, that I ended up waiting there for 30 minutes, while she phoned a friend to try and figure out what to do. Only to find out 30 minutes later, that she had not pressed the enter button. I am not very impressed by this store...
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Replies (1)Musica's replyOfficial
07 Dec 2015, 16:52Hello theesan,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
Musica's reply07 Dec 2015, 16:52
Official
Hello theesan,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | GK
