NK
Nicolaos K

1 reviews | Active since Jan 2011

13 Jul 2015, 06:59

Great after-sale service

Thank you to Musica in Carnival Mall. <br> I bought a pair of JBL bluetooth earphones, and a month down the line the one earpiece was giving me issues.<br> <br> Musica handled the issue very professionally and quickly. They not promptly exchanged the item with a new one and will take up issue with supplier.<br> <br> They stood by their product and their warranty without making the cuctomer feel like the culprit as it often happens in retail.<br> <br> Bravo Musica...I have been a good customer for many years, and you have shown me why I will definitely remain a loyal customer.

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Replies (1)
Musica
Musica's reply14 Jul 2015, 08:57
Official
Hello Nicolaos,

We appreciate your kind words and taking the time to forward us this compliment in highlight of Musica Carnival Mall and their efforts in helping you.

Your email has been forwarded to our Operational Management Team for the recognition.

Warm Regards
Musica Social Media Team TT
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