VS
Visheka S

1 reviews | Active since Mar 2012

31 Mar 2015, 16:18

False Advertising and Dishonesty

I visited Musica on 30/03/2015 and asked the lady to keep aside a PS3 control for me until the 31/03/2015 ,which was marked at R199 on the box.<br> The sales consultant that assisted me yesterday is off today.<br> <br> When i did go into the store today they said the price has gone up to R899 and spoke in their cultural language.<br> <br> I don't think this is good customer service and i was going to purchase the control today and more items.<br> <br> I really think Musica needs to look into this , as i am a very disappointed customer .<br>

0
Replies (1)
Musica
Musica's reply01 Apr 2015, 09:20
Official
Hello Visheka,

At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.

We will be contacting you in order to investigate and resolve your complaint.

We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.

Warm Regards
The Musica Social Media Team | RD
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