GVDM
Gerhard Van Der Merwe
1 reviews | Active since Apr 2013
23 Jun 2015, 18:05
False Adverti*****t
MUSICA ADVERISED ON THE INTERNET CALL OF DUTY ADVANCE WAREFARE FOR R499.00. AFTER I SAW IT I DROVE ALL THE WAY AND WHEN I PURCHASED THE ITEM THEY CHARGED ME R799.OO WHY IS THE ADD ON THE INTERNET STILL ACTIVE EVEN NOW AS I TYPE THIS BUT THEY REFUSED TO HONOR THE PRICE. THIS IS FALSE ADVERTI*****T AND SHOULD NOT HAPPEN TO CUSTOMERS. THIS IS NOT FARE. LET ME KNOW IF ANYONE WANTS PICTURES OF THE WEB ADD AND THE RECEIPT... BE CAREFULL OF WHAT THEY CHARGE YOU. I WONDER HOW MANT PEOPLE DONT EVEN CHECK?????
Helpful (0)
Replies (1)0
Replies (1)
Musica's replyOfficial
24 Jun 2015, 09:46Hello garrysa,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to the Customer Service Centre, and they will be in contact with you shortly to give you further feedback.
Thanking you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to the Customer Service Centre, and they will be in contact with you shortly to give you further feedback.
Thanking you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Musica's reply24 Jun 2015, 09:46
Official
Hello garrysa,
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to the Customer Service Centre, and they will be in contact with you shortly to give you further feedback.
Thanking you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Musica, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. Your query has been forwarded to the Customer Service Centre, and they will be in contact with you shortly to give you further feedback.
Thanking you for your patience and loyal custom in this regard.
Warm Regards
The Musica Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za