TN
Tshepo N

1 reviews | Active since Mar 2013

23 Jun 2015, 04:04

Do not be deceved!i

I'd just like to let the public out there know that Musica/Clicks has absolutely no concern for customer care. I wrote a report 2 weeks ago titled \Disgusting Attitude"and received the same \""copy paste\"" suppliers response that their team uses to respond to all complaints. Their statement claims that they'll be in contact with the aggrieved customer yet no attempt was made to contact me whatsoever. Do not be deceived by the responses you see on complaints as they're simply trying to save face"

0
Replies (1)
Musica
Musica's reply23 Jun 2015, 11:24
Official
Hello Teano,

Thank you for your recent correspondence.

Please be assured that your concerns has been escalated to the Area Manager and should revert with feedback shortly.

Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za