clueless staff!!!!

I WENT TO MUSICA DURING LUNCHTIME. THE SHOP WAS QUITE EMPTY. MOST OF THE STAFF WERE AT TILL POINTS. I SAW AN AD THAT ADVERTISED A PS4 GAME FOR R199. I ENQUIRED ABOUT IT AND STAFF WAS CLUELESS AND SAYING THAT IT IS QUITE CHEAP FOR A PS4 GAMING.THEY DOUBLE CHECKED WITH ME AND DISCOVERED I WAS RIGHT. ANYWAY THEY CHECKED FOR STOCK AND THE WERE NOT SURE WHEN IT WOULD ARRIVE BECAUSE I WANTED A RAIN CHEQUE OR STOCK FROM ANOTHER STORE.AND I WAS TOLD THAT BY THEN THE SPECIAL IS FINISH.THE STAFF WERE NOT MUCH HELPFULL AT ALL. I FELT ASIF IT WAS SO DIFFICULT TO PURCHASE AN ITEM.IT PUZZELED ME THAT THEY KNEW NOTHING ABOUT THE SPECIAL AND YET TELLING ME THEY WERE OUT OF STOCK .I AM VERY DISSAPOINTED IN THE SERVICE THAT WAS RENDERED AND THE MANNER IT WAS HANDLED.