BAD SERVICE

<p>I bought a tablet end of August 2016 from Musica Cape Gate. 2 weeks ago my tablet stopped working and I took it back with my slip for it be fixed or replaced. Werner the manager said that he would give us feedback after we called for the 3rd time!!! Zero communication from the branch. We called again today to find out what is the outcome only to be told that the tablet is STILL in the branch as it has not been collected as they forgot to get a reference number!!!!! I asked to speak to the Senior Manager as this is unacceptable....when I called Chantel on her mobile she said she would let me know in the morning what is going on.....and more concered where and who gave me her contact number. </p> <p>Where....I mean really....WHERE has the YOUR service gone?????? I understand having to wait 2 weeks for repairs...BUT SERIOUSLY another 2 weeks because of a mistake staff has made.</p> <p>I want my tablet either REPLACED...or FIXED WITHIN the given time as promised.</p> <p>Stephen - ********** 876</p> <p> </p> <p> </p>