Album1 information on album 2 disc???

I bought a CD from Musica San Ridge village, I discovered the disc I had bought had Album 1 instead of the Album 2 disc I had bought. I called the store spoke to a gentle who told me the manager Ntokozo was off that Friday and would return on Monday so I should leave my details and they would call me back. It's been more than a week and I am still waiting. I don't have the receipt and I want to return the disc and get the correct one but they seem not to care. So what do I do know? Why did they ask for my details if they were not intending on using them?