Terrible overall service from Muscle and Fitness

I called in to cancel my contract in January. The lady on the phone then said to me that my request has been processed and that I will have one more debit order to make which will be in FEBRUARY as per stated on the contract. She also said that in order to complete this, I would have to go into the gym to sign a form. <br> <br> During February, I went into the gym to fill out the form. The lady at the counter said that this cannot be done right now because the system was done, but she would call me to let me know that it had been completed. She called me the next day saying that my cancellation has been completed and that I will be billed at the end of MARCH to complete the cancellation.<br> <br> I explained to the lady on the phone that this is not what I had been told prior to that conversation. She just said this is a courtesy call and put the phone down rudely while I was speaking. I then received a bill in the post stating that if I do not pay in 30 days then I will get given a bad credit record. <br> <br> I can only imagine how many people they do this to and how many people just pay because no one there wants to try and help or listen to what you have to say. They just see that I have money to pay.