CONTRACT EXPIRED BUT STILL DEBITING MY ACCOUNT AND BAD HYGIENE

Good morning

Im typing this mail with utter disappointment and anger!!! I WAS a member of your Muscle & Fitness Gym PINETOWN, and may I add, the most un hygienic gym I have ever been too……. I took a 1 or 2 year membership which expired in May 2017. I was called and asked if I wanted to renew it and I said NO thanks as I work in Durban South now and just don’t have the time.

To my surprise my account was debited after that. I called and complained, to be told that I have to PHYSICALLY come into the branch to sign a cancellation letter. Your management team is NEVER AVAILABLE and the front desk staff are very rude. I have left numerous message for management to call me…. Im still waiting Never the less, I left work early to go to Pinetown to cancel my membership. I signed the form and had to beg reception to make me a copy (which I have) Having done that last month, you have AGAIN DEBITTED MY ACCOUNT!!!!!! What is going on?????

I can’t understand why I was made to come in and yet still nothing was done because you still taking my money. That is THEFT. I am going to the papers about this and will definitely put a comment on Hello Peter!!!!

Can someone please call me regarding urgently as I want answers and my MONEY BAC****!!

(may I add, I have pictures of the filth in Pinetown Gym, ****roaches in the showers, broken taps and blocked drains….. absolutely disgusting)

I await your call.

Kind Regards.....

Manny Da Silva Dealer Principal Hyundai Durban South 372 Edwin Swales Drive Durban 4016

Tel: 031- ********** Cel: ********** ********** www.hyundaikzn.co.za