BM
Boitumelo M

1 reviews | Active since Jul 2018

22 Jul 2018, 19:08

Bad Client Service

The most appalling service I got today at Viva Filling Station Marble Hall... the “manager” threw my bank card at me just because I was asking why they won’t swipe for R6,50... this after the other lady wanted to assist me if I bought airtime on top of the item I wanted to swipe... I had agreed to the airtime purchase and before we could conclude the sale, she charged at ya and removed the card from the terminal throwing it at me and ordered the lady to stop assisting me...

0
Replies (1)
Viva Oil
Viva Oil's reply23 Jul 2018, 12:05
Official

Dear Boitumelo M. On behalf of Viva Oil, I would like to apologise for the unfortunate experience you encountered at our Marble Hall filling station yesterday. We view the incident in the most serious light and will take the matter up with the respective parties to ensure that this event is not repeated.