PS
Petro S

1 reviews | Active since Oct 2011

08 Apr 2015, 14:42

Assistance from the date I joined

In November last year I received a call from Jaco Heydenrych about my insurance and it took him 3 days to convince me to move over from my previous insurance company to Discovery. (I have been with my previous company for 20 years) the moving over was the easy part. we had lots and lots of issues with small things and even though I felt like a Ginny *** Jaco remained calm and helped me or got somebody to help me. Honestly, if it was not Jaco's sense of humour and his willingness to help I would have gone back to my old insurance company. it looks like the DQ tracking device is not also sorted out but (after months of being send from pillar to post) not I only hope that I will get compensated for the months of \loss"because the supplier did not know their own product. Thanks Jaco for great service """

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Replies (1)
Multicover Financial Services
Multicover Financial Services's reply02 May 2023, 21:58
Official
Hello Petro Scheepers,


Thank you for the Awesome compliment.

We are very happy to hear that Jaco gave you Awesome Service and make sure that all issues are sorted. we do apologize for the \bad service\" that you initially received and can assure you that Discovery is gradually working to improve on a daily basis.