AJ
Abenati J

1 reviews | Active since Jul 2025

26 Jul 2025, 14:56

The worst review

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Review of Multi Fitment Centre 0 NPS Recommended: Unlikely i

AJ

Abenati J 1 review | Active since Jul 2025 26 Jul 2025 at 14:50 The worst service ever My mother recieved the worst service she laybuyed items in Gqeberha North End and clearly stated that the items should be delivered in Peddie, the store manager assured her that the service will be up to puur. On the day of the delivery she was told the was no stock in King Williams Town and was told to wait afyer a minth of waiting and recieving condescending attitude from the stores ( P.E & KWT) she decided to take the stock available in PE she arrived in store in 11am 26 July 2025 , the stuff was dragging their weight some of the items had no codes, the stuff had to be requested to wrap the items as it is raining ,she finally choose the items she left the store at 14:00 pm and was told as she gets home the items will already be delivered its 14:44 we called the store and the store lady told us the stuff is still handling some stuff in the store they will deliver the items, they're just handling stuff for the store first, tell me what nonsense is that.

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Replies (1)
Multi Furniture and Appliances
Multi Furniture and Appliances's reply12 Nov 2025, 10:19
Official
Dear  Abenati , thank you for bringing this to our attention. We’re truly sorry for the poor experience your mother had with her lay-by and delivery from our Gqeberha North End branch. This is not the standard of service we strive to provide. 
We sincerely apologize for the delays, miscommunication, and the lack of urgency shown by our team. Your feedback has been shared with our regional management for immediate follow-up, and we’re taking steps to ensure this doesn’t happen again.