AB
Asma B
1 reviews | Active since Apr 2026
02 Apr 2026, 08:40
Review for a purchase I made at MFA Furniture
Review for a purchase I made at MFA Furniture. Truly disappointed.. the wood was damaged, the wood was cheap and wobbly when assembled. They didn’t even send us instructions on how to build 😞 very bad I. Give half a star
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Multi Furniture and Appliances's replyOfficial
18 Apr 2026, 11:15Dear Asma Bham,
Thank you for your feedback, and we sincerely apologize that your experience with your recent purchase did not meet your expectations. We understand your frustration with the condition of the product and the lack of assembly instructions, and we truly regret that we missed the mark.
Please note that the item you purchased is an entry-level unit designed to cater to customers with different budget preferences. While we strive to offer quality products at various price points, we understand that this particular item did not meet your specific expectations.
We are currently processing your return, and our team will ensure that the matter is handled swiftly. We deeply regret any inconvenience caused and appreciate your understanding as we work to improve.
If there’s anything else we can do to assist you, please feel free to reach out.
Multi Furniture and Appliances's reply18 Apr 2026, 11:15
Official
Dear Asma Bham,
Thank you for your feedback, and we sincerely apologize that your experience with your recent purchase did not meet your expectations. We understand your frustration with the condition of the product and the lack of assembly instructions, and we truly regret that we missed the mark.
Please note that the item you purchased is an entry-level unit designed to cater to customers with different budget preferences. While we strive to offer quality products at various price points, we understand that this particular item did not meet your specific expectations.
We are currently processing your return, and our team will ensure that the matter is handled swiftly. We deeply regret any inconvenience caused and appreciate your understanding as we work to improve.
If there’s anything else we can do to assist you, please feel free to reach out.