Poor Service At Its Best MFA Springfield!!!

Poor level of service and delivery. I purchased a sofa from them. To my suprise the sofa doesn't fit in my house which is a standard door size

Managers response was sorry we sell allot of these and we don't know your house door size

As if the customer is supposed know the size of doors Vs what they sell. I paid for delivery also which coated me R450 for 15km delivery (really?)

Went back to store they had nothing else which suited me. Asked for a refund to be told it will be eft which will take 7-10 working days?

Poor service I received from this experience I wont buy anything from MFA again.

Delivery is supposedly external yet the van is fully signed by MFA.

The experience hasn't been good. And the extra cost of visiting their store multiple times is the customers cost.