VM
Vusi M
1 reviews | Active since Aug 2020
28 Aug 2025, 06:05
Online orders
Do not attempt to order online these are by far the worst approved ****mers,they will take your money and keep quiet,no update regarding the order whenever you enquire they will tell you they are facing technical difficulties,, ordered a mere cheat of drawers it's been 4 week now no update,when you call they tell you they are still trying to contact the other Frenchise DO NOT ORDER ONLINE ,,DO NOT ORDER ONLINE WITH THIS ******* STORE
Helpful (0)
Replies (1)0
Replies (1)
Multi Furniture and Appliances's replyOfficial
12 Nov 2025, 11:09Dear Customer, thank you for reaching out and sharing your experience. We sincerely apologize for the delay and lack of communication regarding your order — this is not the level of service we aim to provide.
We completely understand your frustration and truly regret the inconvenience caused. Please note that we’ve recently changed our internal processes to ensure that our franchise stores handle orders faster and more efficiently. These improvements are already being implemented to prevent similar delays going forward.
Kind regards,
The Multi Furniture & Appliances Team
The Multi Furniture & Appliances Team
Multi Furniture and Appliances's reply12 Nov 2025, 11:09
Official
Dear Customer, thank you for reaching out and sharing your experience. We sincerely apologize for the delay and lack of communication regarding your order — this is not the level of service we aim to provide.
We completely understand your frustration and truly regret the inconvenience caused. Please note that we’ve recently changed our internal processes to ensure that our franchise stores handle orders faster and more efficiently. These improvements are already being implemented to prevent similar delays going forward.
Kind regards,
The Multi Furniture & Appliances Team
The Multi Furniture & Appliances Team