1 reviews | Active since Sept 2026
Malti furniture dissatisfied with appliances
I had bought furniture from malti furniture year before last year I have spent almost R40000 thousand in 1day I also paid extra for the warranty as they asked me however I had complained to the sales lady within 7days of purchase regarding My 65 inch telefunken TV it's going 1 and a half year later they still haven't done anything they **** to me numerous times and still I have no joy the cost of my telefunken TV is almost R8000 people take years to build up their houses and I put my trust with maliti furniture and they have just ignored the fact of my complaint I then contacted telefunken itself and the lady tells me that there is nothing that she can do and I must take it up with the store I had explained that my television is splitting in half as I have also explained to the sales lady from malti furniture and it's not working it's keep on kicking me off the apps and the TV is still under warranty and they refuse to help me.
We are sorry to hear that you remain dissatisfied with your experience, and we understand how frustrating this situation has been.
After reviewing the matter with our Springfield store, we would like to clarify the assistance that was provided. Your purchase included a television, gas stove and two bed sets. When concerns were raised regarding the beds, both bed sets were replaced with new units. A concern was also raised regarding the gas stove, and although the required Certificate of Compliance (COC) was not provided to us, the stove was nevertheless replaced in an effort to assist you.
Regarding the Telefunken television, our assessment indicated that the television had been wall-mounted and that the rear casing appeared to have separated in a manner consistent with pressure or over-tightening during installation. We are also aware that the television was subsequently transported during your move from Phoenix to Chatsworth, and unfortunately we are unable to determine whether any additional damage may have occurred during installation or transportation.
We understand your disappointment and apologise for the inconvenience you have experienced. Our team did make every effort to assist with the concerns raised at the time, including replacing the two bed sets and gas stove. We regret that we were unable to resolve the television matter to your satisfaction.
We are sorry to hear that you remain dissatisfied with your experience, and we understand how frustrating this situation has been.
After reviewing the matter with our Springfield store, we would like to clarify the assistance that was provided. Your purchase included a television, gas stove and two bed sets. When concerns were raised regarding the beds, both bed sets were replaced with new units. A concern was also raised regarding the gas stove, and although the required Certificate of Compliance (COC) was not provided to us, the stove was nevertheless replaced in an effort to assist you.
Regarding the Telefunken television, our assessment indicated that the television had been wall-mounted and that the rear casing appeared to have separated in a manner consistent with pressure or over-tightening during installation. We are also aware that the television was subsequently transported during your move from Phoenix to Chatsworth, and unfortunately we are unable to determine whether any additional damage may have occurred during installation or transportation.
We understand your disappointment and apologise for the inconvenience you have experienced. Our team did make every effort to assist with the concerns raised at the time, including replacing the two bed sets and gas stove. We regret that we were unable to resolve the television matter to your satisfaction.