I was assisted by Al...

Item: Multi Furniture and Appliances
Rating: 5
Author: Zimasa Z

I was assisted by Alu, and I did a laybye but when I wanted to collect my furniture there was no wardrobe on stock but Alu suggested that I must take another one instead

Helpful (0)

Replies (1)

Multi Furniture and Appliances's replyOfficial

30 Nov 2023, 09:28

Hello,

I'm sorry to hear about the inconvenience you faced regarding the wardrobe you intended to collect through your layby. It's disappointing that the specific wardrobe wasn't available in stock when you arrived.

Alu's suggestion for an alternative wardrobe was made to ensure you didn't leave empty-handed. However, I understand that this might not have been the ideal solution for you.

Your feedback is crucial to us, and I'll make sure to pass on this information to our team. We strive to ensure a better inventory management system to avoid such situations in the future.

If there's anything further we can assist you with or if you have more details you'd like to share, please feel free to reach out. Your satisfaction is important to us, and we aim to improve your experience.

Thank you for bringing this to our attention.

Best regards,
MFA Online Team

Multi Furniture and Appliances's reply30 Nov 2023, 09:28

Official

Hello,

Alu's suggestion for an alternative wardrobe was made to ensure you didn't leave empty-handed. However, I understand that this might not have been the ideal solution for you.

Your feedback is crucial to us, and I'll make sure to pass on this information to our team. We strive to ensure a better inventory management system to avoid such situations in the future.

Thank you for bringing this to our attention.

Best regards,
MFA Online Team