RK
Rohan K
1 reviews | Active since Jun 2010
21 Jan 2025, 12:49
Happy.. mostly
really happy with the purchase and the price and the quality of the item. it was a mission to install the glossy 4 door flat pack cupboard (it's a 2 person job), but was very happy with how it turned out. best of all I saved a bucket ton of cash using this option instead of going for a built-in cupboard for a 3rd bedroom.
it sucked though that they took the money for the order and did nothing about it.. only when I called them a few days later to enquire about delivery, did they say there's an issue with their payment system and will need me to send them the receipt manually before they would begin processing the order.
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Replies (1)
Multi Furniture and Appliances's replyOfficial
27 Jan 2025, 09:50Thank you so much for your 5-star review! We're thrilled to hear that you’re happy with your purchase, the quality of the cupboard, and the savings you achieved. It’s great to know that it worked out well for your third bedroom, and we completely agree – the glossy 4-door cupboard is definitely a two-person job, but the results are worth it!
We’re sorry to hear about the inconvenience you experienced with the payment system and the need to manually provide your receipt. This is not the smooth experience we strive for, and we’re working to improve our processes to ensure this doesn’t happen again.
Your feedback is incredibly valuable, and we truly appreciate your patience and understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you again for choosing us!
We’re sorry to hear about the inconvenience you experienced with the payment system and the need to manually provide your receipt. This is not the smooth experience we strive for, and we’re working to improve our processes to ensure this doesn’t happen again.
Your feedback is incredibly valuable, and we truly appreciate your patience and understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you again for choosing us!
Multi Furniture and Appliances's reply27 Jan 2025, 09:50
Official
Thank you so much for your 5-star review! We're thrilled to hear that you’re happy with your purchase, the quality of the cupboard, and the savings you achieved. It’s great to know that it worked out well for your third bedroom, and we completely agree – the glossy 4-door cupboard is definitely a two-person job, but the results are worth it!
We’re sorry to hear about the inconvenience you experienced with the payment system and the need to manually provide your receipt. This is not the smooth experience we strive for, and we’re working to improve our processes to ensure this doesn’t happen again.
Your feedback is incredibly valuable, and we truly appreciate your patience and understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you again for choosing us!
We’re sorry to hear about the inconvenience you experienced with the payment system and the need to manually provide your receipt. This is not the smooth experience we strive for, and we’re working to improve our processes to ensure this doesn’t happen again.
Your feedback is incredibly valuable, and we truly appreciate your patience and understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you again for choosing us!