BROKEN ITEM RECEIVED - NO ASSISTANCE FROM THE STORE.

Please read reviews before buying from this store, you'll save yourself a headache and a half. I bought a wardrobe online, I guess it was packed poorly, with no proper padding between long and short boards, as a result, when it was delivered one board was broken. I immediately informed them of this. It took so many follow ups from myself to even get a response, then when I finally did get a response, I was told someone from Head of Assembly will call. They never did, and so I followed up again, I was given the number to call, I called the guy, thought he was cordial enough, we spoke, I showed him what was broken. Then silence, he is now blueticking me. I am not receiving any assistance or way forward, so I'm sitting with an unassembled wardrobe because I can't use the broken board. I've sent emails, I've messaged on Facebook. Nothing. No help is forthcoming.

I now see the other reviews are indicative of a problematic pattern with the store, they only respond to positive reviews. That means they do not make any means to rectify their wrongs. Lesson learnt.