NS
Nicholas S

1 reviews | Active since Mar 2025

30 Apr 2025, 10:52

BE AWARE

Be AWARE Company called MFA advertising a lot on Facebook. I went onto the MFA Website, got the business address in Pretoria, went to the shop, no shop as per the address advertised. I contacted them, they explained that they don`t have shop and that they only operate online. I asked for measurements of a cabinet, but they only rep**** on the message, "Go and check the measurements on our website". I sent another message, explained that the info was not clear, I need the H-W-D and it was not mentioned on the website. Contacted them again to ask if they have stock, after a week they rep****, yes they have stock, delivery time 7 to 14 days. For me to order something from overseas take quicker. I contact them again, said that because they got the Cabinet in stock I will come to collect it from their office, as they explained to me that they got office in JHB. They rep**** on the message "unfortunately time line for delivery are 7 to 14 days" , and I can`t come and collect the Cabinet. So I sent another message, but why, if your third party courier guys come to your office to collect the cabinet why can I not? I explained, that if its because of the delivery fee, I am willing to pay for it, and still come and collect the cabinet still "no" for an answer... I did alot of online business in the past, in South Africa and never receiving my product. I don`t say that this is the case, but its really fishy. This is just to warn the public be careful, MFAonline.co.za are selling furniture well priced, just be very careful.

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Replies (1)
Multi Furniture and Appliances
Multi Furniture and Appliances's reply15 May 2025, 12:12
Official
Thank you for bringing this to our attention. 

We would like to clarify that MFA Online does not have any physical stores in Gauteng, and any address listed for a shop in Pretoria is not affiliated with us. It is possible that you may have come across a marketplace **** or incorrect third-party listing. 
For accurate information and safe communication, we encourage all customers to use our official website, www.mfaonline.co.za, and reach out to us directly using the WhatsApp chat bubble available on the site. Our team is available to assist with any queries regarding product specifications, availability, or delivery timelines. 
We appreciate your caution and encourage all customers to verify details directly with us through our official platforms. 

Kind Regards