AT
Andre T

1 reviews | Active since Jan 2010

09 Sept 2016, 12:27

Upset not able to cancel even after not using holidays since start of contract

<p>Initially we were told it would be inexpensive belonging to LVC. I was wihtout work for three months and since then it has become unaffordable, also since we have been paying for about 8 years but we never seem to get holiday time. The LVC comes with an offer that will help us get over the rough patch we had and it works out worse than we had. Since we have not used holidays for at least about 8 years we are trying to cancel the contract but LVC are just coming up with excuses, even after getting about R2000 a month from us for almost 8-10 years, so we have put in say R200000 without anything in return and then they either want to sell a more affordable option which wosts us more or not cancel the contract. I could have taken my entirely family for a boat cruise every year for that price and they sell it as an affordable holiday. What do I do to get this contract stopped</p>

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Replies (1)
Multi Destinations Club
Multi Destinations Club's reply12 Sept 2016, 09:04
Official

We confirm receipt of your complaint, the contents of which has been duly noted.

We are currently investigating your complaint and will revert back to you as soon as possible.

Kind regards
The LVC Team