Bad Customer Service - LVC 4798

<p>I complained in January 2016 that I could not cancel my membership due to affordability. They came back to me to complete forms together with my Income and Exoenditure which I did. On their Review e.mail in January, it mentioned that the Review Committee re- open in February. I heard nothing from them. In March I sent an e.mail querying if there is any response, as the debit order is going off plus the credit insurance. I got a response back that there is no feedback yet. On the 1 September 2016 I received an e.mail to say that my application to cancel was unsuccessful as I could afford the Vacation Club. The only way to get rid of it was to sell or rent out. I cannot do either as I am in arrears and it costs money. My financial situation has worsen. I cannot believe that they take 8 months to respond back,</p>