GT
Gabriel T
1 reviews | Active since Oct 2024
20 Oct 2024, 08:18
Worst service ever
The worst service ever i could not recieve my sent from finland to south africa you have so many shady dirty branches everywhere but they could not help.your small branches are dirty.your stuff is full of attitude yoh i will never ever use mukhuru ever again shame its been almost 3 months and i have not been able to get my money from mukhuru and i woke up with an sms today saying my transfer was cancelled i will never ever again you guys must be reported the ombudsman your customer treatment its very ********* and dishonest really
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Mukuru's replyOfficial
21 Oct 2024, 08:52Good day, Gabriel.
We appreciate your taking the time to bring this matter to our attention.
Your feedback is important to us, and we understand your frustration. Upon investigating using the information provided, we could not find an account or tickets logged for a refund under your details. To help us resolve this matter, our Quality Assurance team would like to gather more details. We will be giving you a call shortly to discuss your experience and work towards a resolution.
Thank you for your patience.
Kind regards.
We appreciate your taking the time to bring this matter to our attention.
Your feedback is important to us, and we understand your frustration. Upon investigating using the information provided, we could not find an account or tickets logged for a refund under your details. To help us resolve this matter, our Quality Assurance team would like to gather more details. We will be giving you a call shortly to discuss your experience and work towards a resolution.
Thank you for your patience.
Kind regards.
Mukuru's reply21 Oct 2024, 08:52
Official
Good day, Gabriel.
We appreciate your taking the time to bring this matter to our attention.
Your feedback is important to us, and we understand your frustration. Upon investigating using the information provided, we could not find an account or tickets logged for a refund under your details. To help us resolve this matter, our Quality Assurance team would like to gather more details. We will be giving you a call shortly to discuss your experience and work towards a resolution.
Thank you for your patience.
Kind regards.
We appreciate your taking the time to bring this matter to our attention.
Your feedback is important to us, and we understand your frustration. Upon investigating using the information provided, we could not find an account or tickets logged for a refund under your details. To help us resolve this matter, our Quality Assurance team would like to gather more details. We will be giving you a call shortly to discuss your experience and work towards a resolution.
Thank you for your patience.
Kind regards.