BS
Berinah S
1 reviews | Active since Jul 2021
01 Dec 2021, 16:51
Worst service
Its 9 days now since mukuru rep**** to my review saying "Hi Berinah, We sincerely apologize for the inconvenience caused regarding your card and the transactions you have processed. We will contact you directly on the provided contact number to advise further steps towards resolving your query. Your patience is greatly appreciated". No one from mukuru has contacted me yet not even a massage or email. My account is still blocked.
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Mukuru's replyOfficial
06 Dec 2021, 17:58Dear Berinah,
We sincerely apologize for the delay in handling your query, The issue is currently under investigation as advised telephonically by our forensics representative, we will keep you informed on the progress of the query.
We sincerely apologize for the delay in handling your query, The issue is currently under investigation as advised telephonically by our forensics representative, we will keep you informed on the progress of the query.
Mukuru's reply06 Dec 2021, 17:58
Official
Dear Berinah,
We sincerely apologize for the delay in handling your query, The issue is currently under investigation as advised telephonically by our forensics representative, we will keep you informed on the progress of the query.
We sincerely apologize for the delay in handling your query, The issue is currently under investigation as advised telephonically by our forensics representative, we will keep you informed on the progress of the query.