IK
Irene K
1 reviews | Active since Jul 2018
10 Feb 2024, 11:13
Worst Company Ever
Guys if you want stress for free deal with MUKURU MONEY REMITTANCE, they are the worst available. You send $20 they stress you and you send $1000 dollars they stress you. What you want from me, please close the account. I am tired of you people
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Replies (3)0
Replies (3)
Mukuru's replyOfficial
12 Feb 2024, 11:52 Good day Irene,
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
Mukuru's reply12 Feb 2024, 11:52
Official
Good day Irene,
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
Mukuru's replyOfficial
12 Feb 2024, 11:52 Good day Irene,
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
Mukuru's reply12 Feb 2024, 11:52
Official
Good day Irene,
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
Mukuru's replyOfficial
12 Feb 2024, 11:52 Good day Irene,
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
Mukuru's reply12 Feb 2024, 11:52
Official
Good day Irene,
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.
I hope this message finds you well. I wanted to express my gratitude for taking my call earlier today and for giving me the opportunity to clarify the situation regarding the delay in processing your urgent $20 order. Upon reviewing the details of your order, it appears that the delay was primarily due to the timing of your EFT payment, which unfortunately fell on a weekend. Additionally, we encountered there was a compliance issue that required supporting documentation to be provided before we could proceed with processing your order.
I understand and acknowledge that there was a lapse in our communication regarding the need for supporting documents. Please accept our sincerest apologies for any inconvenience this may have caused you. It is never our intention to cause frustration or confusion for our valued customers. Moving forward, we are taking steps to ensure that our communication processes are more transparent and proactive.
Once again, I want to thank you for your patience and understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us on ***. Your satisfaction is our top priority, and we are committed to resolving any issues promptly. Your loyalty and support over the past decade have been truly appreciated, and we value you as a customer.
Thank you for choosing Mukuru services, Irene. We look forward to continuing to serve you in the future.