Was supposed to give a 5 star rating but the service I got yesterday and the previous one was poor

Dear Oliseh

Thank you for sharing your experience with us. We would like to appologise for the poor services you received. We truly appreciate your kind words about Lelethu and Carol’s service today! It’s wonderful to hear that they provided top-notch assistance.

However, we’re sorry to learn that your previous experiences didn’t meet your expectations. We value your feedback and would love the opportunity to improve. If there’s anything specific we can address, please let us know—we’re here to help!

Your support means a lot to us, and we’ll continue striving to provide you with consistently excellent service.