DM
Dev M
1 reviews | Active since Oct 2020
13 Feb 2025, 12:46
Useless and Backwards
Cannot send money from USA, even though I pre-exchanged from USD to ZAR.
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Mukuru's replyOfficial
13 Feb 2025, 13:32Dear Dev,
Thank you for reaching out to us and for taking our call.As discussed, we sincerely apologize for the incorrect information previously provided. Currently, we are licensed to send money to the USA but not from the USA. Our team is actively engaging with regulators to obtain the necessary licensing; however, we are unable to provide a specific timeframe at this stage.We appreciate your understanding and hope to assist you with any other transactional needs. Please feel free to contact us at *** should you have any further inquiries.
Thank you for reaching out to us and for taking our call.As discussed, we sincerely apologize for the incorrect information previously provided. Currently, we are licensed to send money to the USA but not from the USA. Our team is actively engaging with regulators to obtain the necessary licensing; however, we are unable to provide a specific timeframe at this stage.We appreciate your understanding and hope to assist you with any other transactional needs. Please feel free to contact us at *** should you have any further inquiries.
Best regards,
Mukuru's reply13 Feb 2025, 13:32
Official
Dear Dev,
Thank you for reaching out to us and for taking our call.As discussed, we sincerely apologize for the incorrect information previously provided. Currently, we are licensed to send money to the USA but not from the USA. Our team is actively engaging with regulators to obtain the necessary licensing; however, we are unable to provide a specific timeframe at this stage.We appreciate your understanding and hope to assist you with any other transactional needs. Please feel free to contact us at *** should you have any further inquiries.
Thank you for reaching out to us and for taking our call.As discussed, we sincerely apologize for the incorrect information previously provided. Currently, we are licensed to send money to the USA but not from the USA. Our team is actively engaging with regulators to obtain the necessary licensing; however, we are unable to provide a specific timeframe at this stage.We appreciate your understanding and hope to assist you with any other transactional needs. Please feel free to contact us at *** should you have any further inquiries.
Best regards,