MC
Malcolm C
1 reviews | Active since Aug 2020
19 Jun 2024, 17:52
Totally Unacceptable
This company sends you on a wild goose chase so the funds you and so many others have deposited stay in their account for the longest of times, as I write money transfered still hasn't reached its destination even though all docs have been submitted, this needs to be reported to thd media
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Mukuru's replyOfficial
20 Jun 2024, 08:23Good Day Malcolm Campbell
Thank you for reaching out to us regarding your recent experience with Mukuru. We apologize for any inconvenience you may have faced during this process. As a trusted money transfer service, we strive to provide efficient and reliable services to our valued customers.
Thank you for taking our call earlier and we appreciate your understanding of the compliance standards that govern financial transactions. Our commitment to security and regulatory compliance sometimes necessitates additional verification steps. We are glad to hear that the documents you provided were well received and allowed us to clear and resolve the order issue promptly.
Thank you for choosing Mukuru and please do not hesitate to reach out to us on *** if you have any further enquiries
Thank you for reaching out to us regarding your recent experience with Mukuru. We apologize for any inconvenience you may have faced during this process. As a trusted money transfer service, we strive to provide efficient and reliable services to our valued customers.
Thank you for taking our call earlier and we appreciate your understanding of the compliance standards that govern financial transactions. Our commitment to security and regulatory compliance sometimes necessitates additional verification steps. We are glad to hear that the documents you provided were well received and allowed us to clear and resolve the order issue promptly.
Thank you for choosing Mukuru and please do not hesitate to reach out to us on *** if you have any further enquiries
Mukuru's reply20 Jun 2024, 08:23
Official
Good Day Malcolm Campbell
Thank you for reaching out to us regarding your recent experience with Mukuru. We apologize for any inconvenience you may have faced during this process. As a trusted money transfer service, we strive to provide efficient and reliable services to our valued customers.
Thank you for taking our call earlier and we appreciate your understanding of the compliance standards that govern financial transactions. Our commitment to security and regulatory compliance sometimes necessitates additional verification steps. We are glad to hear that the documents you provided were well received and allowed us to clear and resolve the order issue promptly.
Thank you for choosing Mukuru and please do not hesitate to reach out to us on *** if you have any further enquiries
Thank you for reaching out to us regarding your recent experience with Mukuru. We apologize for any inconvenience you may have faced during this process. As a trusted money transfer service, we strive to provide efficient and reliable services to our valued customers.
Thank you for taking our call earlier and we appreciate your understanding of the compliance standards that govern financial transactions. Our commitment to security and regulatory compliance sometimes necessitates additional verification steps. We are glad to hear that the documents you provided were well received and allowed us to clear and resolve the order issue promptly.
Thank you for choosing Mukuru and please do not hesitate to reach out to us on *** if you have any further enquiries