1 reviews | Active since Apr 2019
Terrifying service so far
This is the worst ever service I got from MUkuru I forwarded instructions to move all money in my reserve account to capitec bank account the instruction was sent 27th June 2023 till today not actioned
Am going through the most terrific moment of my life with MUkuru Muhammad helped me on Tuesday and same day I sent all required document so the funds can be moved was promised with 24 - 48 hours money will reflect till now nothing
I must go look for money to borrow and load airtime to call MUkuru and follow up every time this is so annoying and terrifying
I can’t even settle my bills am been called left and right and harassed just because mukuru choose to make life miserable for themselves not me.
I want the money into the capitec account today tied
Thank you for reaching out to us and taking the time to rate our service.
We sincerely apologize for the delay in processing your request. We understand your frustration and inconvenience caused by this delay, and we truly appreciate your patience.
I am pleased to inform you that the funds have been successfully transferred as per your request. Our team has also sent you the proof of payment for your reference. Therefore, you should expect the transaction to go through within the next 24 to 48 hours.
Once again, we apologize for any inconvenience caused and we appreciate your understanding. If you have any further questions or concerns, please do not hesitate to reach out to us.
Kind Regards,
Best regards,
Thank you for reaching out to us and taking the time to rate our service.
We sincerely apologize for the delay in processing your request. We understand your frustration and inconvenience caused by this delay, and we truly appreciate your patience.
I am pleased to inform you that the funds have been successfully transferred as per your request. Our team has also sent you the proof of payment for your reference. Therefore, you should expect the transaction to go through within the next 24 to 48 hours.
Once again, we apologize for any inconvenience caused and we appreciate your understanding. If you have any further questions or concerns, please do not hesitate to reach out to us.
Kind Regards,
Best regards,