NM
Nyasha M
1 reviews | Active since Jul 2024
31 Jul 2024, 10:10
Terrible, slow and not recommended.
Pathetic customer service. Slow. Very inconveniencing when you need a fast transaction. In today's age where time is money, a company like Mukuru has no real time support and when they respond days later, the support is rude.
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Replies (1)
Mukuru's replyOfficial
01 Aug 2024, 14:38Hi Nyasha,
We wanted to express our gratitude for your patience and understanding while we resolved the recent issue with your transaction. Your experience is very important to us, and we are committed to ensuring that our services meet your expectations. We are glad that your funds have successfully reflected into your bank account and thank you for taking our call and confirming that.
Please rest assured that we take your feedback seriously and are taking steps to improve our processes to prevent similar situations in the future. We value your trust in Mukuru and are dedicated to providing you with the best possible service.
Should you have any more questions or need further assistance, feel free to contact us at ***. We are here to help.
Thank you once again for your support.
We wanted to express our gratitude for your patience and understanding while we resolved the recent issue with your transaction. Your experience is very important to us, and we are committed to ensuring that our services meet your expectations. We are glad that your funds have successfully reflected into your bank account and thank you for taking our call and confirming that.
Please rest assured that we take your feedback seriously and are taking steps to improve our processes to prevent similar situations in the future. We value your trust in Mukuru and are dedicated to providing you with the best possible service.
Should you have any more questions or need further assistance, feel free to contact us at ***. We are here to help.
Thank you once again for your support.
Mukuru's reply01 Aug 2024, 14:38
Official
Hi Nyasha,
We wanted to express our gratitude for your patience and understanding while we resolved the recent issue with your transaction. Your experience is very important to us, and we are committed to ensuring that our services meet your expectations. We are glad that your funds have successfully reflected into your bank account and thank you for taking our call and confirming that.
Please rest assured that we take your feedback seriously and are taking steps to improve our processes to prevent similar situations in the future. We value your trust in Mukuru and are dedicated to providing you with the best possible service.
Should you have any more questions or need further assistance, feel free to contact us at ***. We are here to help.
Thank you once again for your support.
We wanted to express our gratitude for your patience and understanding while we resolved the recent issue with your transaction. Your experience is very important to us, and we are committed to ensuring that our services meet your expectations. We are glad that your funds have successfully reflected into your bank account and thank you for taking our call and confirming that.
Please rest assured that we take your feedback seriously and are taking steps to improve our processes to prevent similar situations in the future. We value your trust in Mukuru and are dedicated to providing you with the best possible service.
Should you have any more questions or need further assistance, feel free to contact us at ***. We are here to help.
Thank you once again for your support.