TM
Teddy M

1 reviews | Active since Nov 2021

30 Apr 2022, 22:58

Terrible Service

Had a terrible experience, a traumatizing interrogation I must say, simply because I wanted to change my phone number.

0
Replies (2)
Mukuru
Mukuru's reply06 May 2022, 08:30
Official
 Hi Teddy,

We are truly sorry to hear about your experience while changing your number. We have tried to get in touch with you , but to no avail.

Kindly provide us with your contact information or alternatively, email us at ***.  Should you wish to speak to a consultant directly, please call us on *** and one of our friendly consultants will be waiting to assist you. 

Kind Regards,
Mukuru
Mukuru
Mukuru's reply10 May 2022, 17:04
Official
Hi Teddy,

As per our telephonic conversation, please follow the prompts via our Whatsapp channel to request for your number to be changed. 

I truly apologize for the delay in resolving your issue and would like to thank you for the patience you displayed during this time.

Kind Regards,
Mukuru