Service was frustrating at first, but Bruce helped me get a refund and restored confidence

Good day, Arnold.

Thank you for sharing your feedback with us. We are sorry to hear that your experience was frustrating at first, but really glad that Bruce was able to assist you, process the refund, and restore your confidence in our service.

We appreciate your patience, and we’ll make sure your feedback is shared with the team. If there’s anything more you need or if you have any further concerns, please feel free to let us know — we’re here to help.

Kind regards.